How to order Korean cosmetics wholesale from Korea

Start with the brand, product names, sizes or variants, quantities, destination, and requested delivery scope. Tell us about any document or market-specific packaging requirements before ordering.

A cart or spreadsheet is a request for review. Products shown in the catalog are not necessarily held in our warehouse, and listing an item does not reserve it.

Cosmain checks the selected brand's minimum order amount and each product's full-box quantity, along with current prices and expected preparation time. Ordinary wholesale orders are planned one brand at a time.

Document availability depends on the brand, product, and destination. We check your requirements before the deposit, but some brands will only discuss specific documents once a purchase is definite. Any unresolved requirement needs to be part of the order discussion.

Review the products, quantities, prices, deposit, and delivery scope in your approved order or invoice. Purchasing with the brand begins after the required deposit is received and the reviewed order is accepted. Use the payment instructions issued for your order.

Once an order has been placed with the brand, it cannot be cancelled, even while brand confirmation is pending. Required-document issues are handled separately, as described below.

Requested quantities may not all be supplied. Availability can change with brand supply, product demand, or discontinuation, and sourcing dates are not guaranteed delivery dates.

Cosmain does not replace unavailable products with different items. Unavailable lines are left out of the shipment and the final invoice. We discuss carton-quantity changes with you; a different product version can be declined and will not be shipped to you.

The final invoice reflects the products that will be supplied. If requested documents cannot be supplied, affected products are removed and the invoice is reduced. Any excess payment is kept as credit only with your agreement; otherwise it is refunded.

Review the remaining payment and shipment arrangements for your order. Sending a transfer receipt is not confirmation that payment has been received or that goods have been released.

Our default terms are EXW Korea, with delivery quoted separately. Import duties, taxes, and customs-clearance charges are paid by the customer unless the quote explicitly includes them. Cargo insurance is separate and must be requested and paid for.

If remaining shelf life matters to your order, state your requirements during product review. Cosmain does not guarantee a standard minimum remaining shelf life; expiry and batch information need checking against the actual goods.

Report damaged, missing, or incorrect items as soon as possible so the issue can be reviewed. There is no fixed Cosmain reporting deadline, but separate carrier or insurer deadlines may apply. The resolution depends on the case.